You will have no dial tone and will not be able to make or receive calls, including calls to emergency services.Īll Digital Home Phone packages are monthly rolling contracts. No Digital Home Phone calls service included. See ee.co.uk/terms for full terms and conditions. If we still cannot solve any WiFi blackspots, then you can claim back a £100 on-off bill credit. We will send you one Smart WiFi device to start with and if you still have WiFi blackspots you can order up to 2 more. Smart WiFi: Smart WiFi devices pair with your Smart Hub to create a seamless connection that reaches every corner of your house. Your speed guarantee does not apply when you are using a Smart Hybrid Connect device. 4G speeds vary by location, coverage and demand. Your Smart Hub connects to the Smart Hybrid Connect device so if your broadband connection ever goes down, you will stay connected using the EE 4G mobile network. See ee.co.uk/terms.Īverage 83% ping reduction with 10 devices connected to the WiFi network and 67 Mbps input speed. Does not prioritise specific games or apps. Will not work if you are connected to the 4G network using Hybrid Connect. Network monitor, ping optimiser and Geo-Filter options. Prioritises online traffic in the home by category, work mode and game mode. We will consider usage above 1000GB/month to be non-personal use and have the right to apply traffic management controls to deprioritise your mobile traffic during busy periods or to move you to a business plan.Īvailable to customers on an eligible EE Broadband Plan. Unlimited Plans are for personal, non-commercial use only. Equipment may be different from that shown. 4G/5G speeds depend on the location of your router (we recommend you place your router on or near a window sill), the number of users and plan. The more devices you have connected to your 4G/5GEE Home Router at the same time, the slower your internet connection will be. Plans are for mobile internet in a fixed location. Available on 18 month minimum term or 30 day contract. Compatible laptop/tablet and 4G/5G coverage required, see ee.co.uk/why-ee/mobile-coverage. Next-day activation available where an existing full fibre service is not in place. Only available without landline for customers living in premises enabled for full fibre from EE. For further information around data processing, please see our EE Privacy Policy or BT Privacy Policy. If you are no longer an eligible EE or BT customer, double data will be removed. If either the EE or BT account has an outstanding overdue balance, the double data will be removed. You can only have one double data offer per EE mobile account. Double data applied to core data allowance only. Double data applicable to all numbers registered on the EE account. Both accounts to be registered to the same account holder at the same address to benefit from a double data boost on their registered EE Plan. Our broadband terms apply, see ee.co.uk/terms.Īvailable to selected new and existing EE customers on a pay monthly handset plan or selected SIM only phone plans who also have an existing eligible BT Broadband Plan. You own the router 14 days after activation. Your actual speed will be dependent on your location, phone line, home wiring, wi-fi connection and time of day. Average speed based on speed available to at least 50% of customers at peak time (8-10pm). Subject to credit check and availability.
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